How SeamlessMD Turned 90% Rejection Into Long-Term Success Artwork

Healthcare Trailblazers

Mendel Erlenwein, CEO at Previva Health Group sits down for a deep dive conversation with some of our nation's most accomplished and interesting leaders in Healthcare. The conversation will focus on the journey to building successful Healthcare organizations, as well as lessons and tips that they picked up along the way for you to implement at your practice or healthcare org.

All Episodes

Healthcare Trailblazers

How SeamlessMD Turned 90% Rejection Into Long-Term Success

February 09, 2025

Send us a text

This episode is sponsored by CareCo. In an industry desperate for efficiency, we're helping care teams manage 40% more patients while cutting costs by 28%. The math works. Learn more: careco.ai

In this episode of the Healthcare Trailblazers podcast, Mendel and Josh Liu discuss the challenges and lessons learned in the healthcare startup space. They explore the importance of targeting the right partners, understanding clinical workflows, and validating financial incentives. The conversation emphasizes the significance of building long-term relationships and effective communication in patient care, while also comparing the healthcare systems in Canada and the US. In this conversation, Joshua Liu discusses the evolution of Seamless MD, a digital health platform designed to improve patient outcomes by guiding them through complex healthcare journeys. He shares insights on market dynamics between the US and Canada, the importance of patient engagement, and the strategies that have led to high adoption rates, especially among seniors. The discussion also touches on the challenges of startup growth, the significance of proactive partnerships, and the mindset required for success in entrepreneurship.

Chapters

00:00 Introduction to Healthcare Trailblazers Podcast
02:03 Learning from Sales Mistakes in Healthcare
04:29 Identifying the Right Partners in Healthcare
07:01 Understanding Clinical Workflows
09:52 The Importance of Financial Validation
12:36 Building Long-Term Relationships in Healthcare
15:00 The Role of Communication in Patient Care
17:59 Comparing Healthcare Systems: Canada vs. US
24:59 Navigating Market Dynamics: US vs Canada
27:20 Understanding Seamless MD: A Patient Journey GPS
29:29 Adoption Rates in Digital Health: Insights on Seniors
32:10 Proactive Partnerships: Driving Engagement and Outcomes
36:18 Reflections on Startup Growth: Expectations vs Reality
40:51 The Power of Perseverance: Inputs Over Expectations
48:04 Building for Passion: Understanding Market Fit

People on this episode

Mendel Erlenwein

Host